How It Works
Order Your Product
Browse our collection of custom pet portrait products including tumblers, ornaments, mugs, and more. Select your favorite product and complete your order through our secure checkout.
Upload Your Pet's Photo
After your purchase, you'll receive access to our easy-to-use redemption portal. Simply upload your favorite photo of your pet and share any special preferences or style choices.
We Create Your Custom Portraits
Our Artists utilize AI technology that generates multiple custom portrait options in your chosen style. Choose from Digital, Basic, Standard, or Premium tiers, each offering beautiful artistic interpretations of your beloved pet.
You Choose & We Ship
Review your custom portrait options and select your favorite. We'll print your chosen design on your product with premium quality materials and ship it directly to your door.
Every Purchase Helps Shelter Dogs
Through our Taylored to Help program, every purchase you make helps fund free custom portraits for adoptable shelter dogs. Your love for your pet helps other pets find their forever homes.
Frequently Asked Questions
After you upload your pet's photo, our AI typically generates your custom portrait options within 24-48 hours. Once you select your favorite, production and shipping usually takes 5-7 business days.
For best results, upload a clear, well-lit photo of your pet where their face is clearly visible. The higher the quality of your photo, the better your custom portrait will turn out!
Each tier (Digital, Basic, Standard, and Premium) offers different numbers of custom portrait options and style variations. Higher tiers provide more choices and premium artistic styles to select from.
Absolutely! We're committed to your satisfaction. If you're not happy with your custom portrait, we'll work with you to make it right. Your happiness is our priority.
Yes! Once you've created your custom portrait, you can easily order additional products featuring the same design. Perfect for gifts or creating a matching set!
A portion of every purchase goes toward creating free custom portraits for adoptable shelter dogs. These portraits help showcase the dogs' personalities and increase their chances of finding loving homes.